Return & Policy

Returns & Policy

At Dr Can Review, your satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations, which is why we offer a 7-day return policy to ensure a smooth and worry-free experience.

Eligibility for Returns

To qualify for a return:

• The item must be returned within 7 days of delivery.

• Products must be unused, undamaged, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

How to Return

Returning an item is simple:

1. Contact our customer support team via email or website form to initiate your return.

2. Pack the product securely in its original packaging.

3. Ship the item back to our returns address (provided by our support team).

4. Once we receive and inspect the item, your refund or exchange will be processed promptly.

Refunds

• Refunds will be issued to the original payment method.

• Please allow 3–5 business days for the refund to reflect in your account.

• Shipping costs are non-refundable, unless the return is due to a defect or error on our part.

Exchanges

If you’d like to exchange an item for a different product, size, or fragrance, simply let our support team know when initiating the return. We’ll guide you through the exchange process quickly and efficiently.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately. We will arrange a replacement or full refund at no extra cost to you.

Contact Us

Our friendly support team is here to help. If you have any questions or concerns about your order or returns, reach out via our website contact form or email, and we’ll respond promptly.

Shop with confidence at Dr Can Review, knowing that your satisfaction is guaranteed with our simple 7-day return policy.